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Shipping & Returns

Shipping Information

P&P is calculated based on the weight and type of items ordered. HPS do not already add any P&P into any of their prices as this would disadvantage those who drop by our factory or see us at our Bisley shop.

Parcels not exceeding 2kg and not more than £30 in value and not on Royal Mail's restricted items list  may be sent by Royal Mail 1st or 2nd Class delivery, all other items exceeding 2Kg in weight may be sent via Parcelforce or a similar delivery service. You may chose 1st or 2nd class delivery at checkout for your purchase and the minimum charge will be applied as shown. 

For parcels exceeding 2kg and again for non-restricted items we aim to find the least expensive courier and will advise you of any increase in carriage charge payable prior to delivery.

Note: restricted items such as propellant powder and primers MUST be sent by a registered Hazardous Carrier for UK transport of dangerous goods. All Hazardous goods will be offered for delivery by agreement only, a charge will be applied in relation to this that we will advise you of prior to delivery.

Items such as ammunition and firearms (including chambered barrels and actions) must also be sent by courier direct to a registered firearms dealer of your choice near you. Please note that your receiving dealer may charge a handling or storage fee for this service at their own discretion.

For international supply of  firearm or ammunition components we may be restricted against supply by international laws of shipping governed under each controlling state, where this applies you will not be charged for your order until such time that any required licences and or end user undertakings have been satisfied and supplied to ourselves.

HPS Payment Terms and Conditions

For UK customers, we take all major debit or credit cards (except American Express), or direct bank transfers. Cash (if the purchase is face-to-face).

For customers outside the UK, we take all major debit or credit cards (except American Express) or direct bank transfers only. Cheques or money orders will not be accepted as these incur costs to process in the UK. 

In all cases, goods will be dispatched upon receipt of payment. 

For orders in excess of £500 in value, a 50% deposit is required from the customer in advance. For orders in excess of £10,000 in value, a 65% deposit is required from the customer in advance. Balance payments are taken once the work is completed.
A copy of our full Terms and Conditions is available upon request.